tripit.com - a model for online service

If you travel a lot but have not heard of tripit.com, then you need to sort yourself out. I wish I do travel a lot if only to be able to use this service.

What is it: a tool to manage your travel details and other related information. Like Dopplr and Tripadvisor, it also lets you invite friends into your network and discover if your paths might cross next time you're out and about.

The best thing about Tripit is it's user interface - you don't need one. Remember all that confirmation emails you get from flights, car hire companies and hotels? Just forward them to plans@tripit.com and it does all the rest... full itineraries, recommendations, the whole lot.

This, to me, is what really useful online services should look like. No bell, minimal whistles and leverages the Internet to do what was not previously possible without it. Key points here are:

  • Ask for minimal input form the user: email is good enough
  • Do all the work in the backend: use intelligent data gathering to mash-up personalised info for the user
If we're moving to a more mobile and less deskbound world, then new apps will do well to follow Tripit's lead.

Filed under  //  SaaS   dopplr   travel   tripadviser   tripit   user experience  
Posted by Farez Rahman